Terms of service

Terms of Service

Effective Date: December 1, 2024

Welcome to Silk Canyon Beadwork.

Thank you for visiting my shop and supporting handmade work. By using this website and placing an order, you agree to the terms outlined below. My goal is always to make your shopping experience clear, enjoyable, and straightforward.

Silk Canyon Beadwork is based in Alberta, Canada.

Handmade Nature of My Work

Every piece of Silk Canyon Beadwork is meticulously handwoven bead by bead with care, patience, and attention to detail. Because each item is created by hand, slight variations in colour, pattern, size, or appearance are natural and part of what makes each piece unique.

I do my best to accurately photograph and describe every item. Please keep in mind that colours may appear slightly different depending on your screen settings.

Pricing & Payment

All prices are listed in the currency displayed on the website. Shipping costs are calculated at checkout based on your location.

I accept secure payment through Shopify and its approved payment providers.

Prices may occasionally change without notice, but any order placed and paid for will be honoured at the price shown at the time of purchase.

Processing & Shipping

Orders are typically prepared and shipped within 3 business days unless otherwise noted.

Once your order has shipped, you will receive tracking information when available.

Delivery times vary depending on destination and carrier service. International orders may be subject to customs fees, duties, taxes, or import charges that are the responsibility of the buyer.

Please double-check your shipping address before completing your purchase. Silk Canyon Beadwork cannot be responsible for delays, losses, or delivery issues resulting from incorrect shipping information.

Once a package has been shipped and accepted by the carrier, delivery timelines and handling are outside of my control.

Returns & Exchanges

Please refer to the Return & Refund Policy for complete details.

As each piece is handmade, all sales are considered final. However, I genuinely want you to love your purchase. If you have any concerns, please reach out within 3 days of receiving your order and I will do my best to help.

Caring for Your Beadwork

To help your piece last for years to come, please avoid exposing it to water, perfumes, lotions, hairspray, or harsh chemicals. Store your jewelry in a dry place when not being worn and handle it with care.

While my beadwork is created to be worn and enjoyed, it is still a handwoven textile and should be treated thoughtfully.

Copyright & Design Ownership

All photographs, product descriptions, logos, designs, and content on this website belong to Silk Canyon Beadwork and may not be copied, reproduced, distributed, or used without written permission.

Reviews & Customer Photos

I love seeing Silk Canyon Beadwork out in the world.

If you leave a review, share a photo, or tag Silk Canyon Beadwork on social media, you grant permission for that content to be shared on my website, social media channels, or marketing materials unless you request otherwise.

Limitation of Liability

I take great pride in the quality and craftsmanship of my work. However, Silk Canyon Beadwork cannot be held responsible for indirect, incidental, or consequential damages arising from the use of this website or its products.

Any liability relating to a purchase will be limited to the amount paid for the item in question.

Privacy

Your personal information is used only for the purpose of processing and fulfilling your order and will be handled in accordance with my Privacy Policy.

Changes to These Terms

From time to time, these Terms may be updated to reflect changes in business practices, policies, or legal requirements. Any updates will be posted on this page.

Questions?

If you have any questions, I'd be happy to hear from you.

Silk Canyon Beadwork
Email: SilkCanyon@gmail.com