Shipping policy

Shipping Policy for Mountain Gypsy Beadwork

Thank you for choosing Mountain Gypsy Beadwork for your handmade earring needs! I take great care in creating and shipping each piece. Below are the details of my shipping policy:

Processing Time

  • All orders are processed within [1-3 business days]. Please note that processing times may vary depending on the volume of orders, especially during peak seasons or holidays.
  • Each pair of earrings is handmade, which ensures that you receive a unique product crafted with care.
  • Custom or special orders may take additional time. This will be discussed with you prior to your earrings being created.

Shipping Times

  • Once your order has been processed, it will be shipped using either Canada Post or UPS. Estimated shipping times are as follows:
    • Domestic (U.S.): [2-7 business days, depending on location]
    • International: [7-21 business days, depending on destination]
  • Please note that these are estimated delivery times and delays may occur due to factors such as weather, customs processing, or carrier issues.

Shipping Rates

  • Shipping rates are calculated at checkout based on your location and the weight of your order.

Packaging

  • All orders are packaged carefully to ensure they arrive in perfect condition. We use recyclable/compostable materials whenever possible.

Tracking Information

  • To be updated

International Shipping

  • We currently offer international shipping. Please note that international shipping may take longer due to customs processing.
  • Customers are responsible for any customs duties, taxes, or fees imposed by their country's government.

Lost or Damaged Packages

  • While we take great care in packaging and shipping your items, once your package leaves our hands, it is the responsibility of the shipping carrier.
  • If your package is lost or damaged during transit, please contact us at mountaingypsybeadwork@gmail.com so we can assist you in resolving the issue.

Address Accuracy

  • Please ensure that your shipping address is correct before completing your order. We are not responsible for packages that are undelivered or delayed due to incorrect address information.

Returns and Exchanges

  • Due to the nature of our handmade products, we do not accept returns or exchanges. However, if there is an issue with your order (e.g., wrong item, defective product), please contact us at [your contact email] within [7 days] of receiving your order, and we will work with you to resolve the issue.

Contact Us

If you have any questions about shipping or your order, please feel free to reach out to us at mountaingypsybeadwork@gmail.com. We’re here to help!

Thank you for choosing Mountain Gypsy Beadwork for your handmade earring needs!